About Toister Performance Solutions, Inc.

Toister Performance Solutions helps clients improve customer service. 

There are three primary ways we can work together to accomplish your goals:

• Employee training to give your team the skills the need to be successful.
• Consulting to help you find solutions to your toughest customer service challenges.
• Keynote presentations to share the latest customer service trends with your team.

How Toister Performance Solutions is different:

• Meaningful solutions that lead to real results
• Focus on delivering value to clients, not generating unnecessary fees
• Customized approaches to meet the unique needs of your organization

Every project is personally overseen by Jeff Toister, President of Toister Performance Solutions and all work is backed by a 100% satisfaction guarantee.

About Jeff Toister

Jeff is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It. 

He has been a workplace learning and performance professional for more than 20 years. He is a Certified Professional in Learning and Performance (CPLP) and also holds a Professional in Human Resources (PHR) certification.

Click here to download Jeff's bio and learn more about his background.