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About Toister Performance Solutions, Inc.

Toister Performance Solutions helps clients improve customer service. 

There are three primary ways we can work together to accomplish your goals:

  • Employee training to give your team the skills the need to be successful.
  • Consulting to help you find solutions to your toughest customer service challenges.
  • Keynote presentations to share the latest customer service trends with your team.

How Toister Performance Solutions is different:

  • Meaningful solutions that lead to real results
  • Focus on delivering value to clients, not generating unnecessary fees
  • Customized approaches to meet the unique needs of your organization

Every project is personally overseen by Jeff Toister, President of Toister Performance Solutions and all work is backed by a 100% satisfaction guarantee.

About Jeff Toister

Jeff is the author of Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It

He has been a workplace learning and performance professional for more than 20 years. He is a Certified Professional in Learning and Performance (CPLP) and also holds a Professional in Human Resources (PHR) certification.

Click here to download Jeff's bio and learn more about his background.