Testimonials and Case Studies

You are looking at this page because you want to know - is Toister Performance Solutions any good? Can Jeff Toister and his team do what he says they will do?

Is it worth it?

• Below are a few testimonials and case studies to help you decide.
• If you request a proposal, references will gladly be provided. 
• If we do business together, your satisfaction will be 100% guaranteed. 

"Jeff, was excellent in his delivery of a six session Customer Servive Training for our field service people. He made the trainning fun and at the same time we all learned alot about being better at making our customer contract more meaningful."
- Don Teemsma, President/Owner

 Case Study: Changing an Industry's Reputation

"Jeff always provided new and innovative ideas to enhance the customer service that we provided to both our customers and our clients. I would recommend Jeff to any company - he is outstanding in his field - definitely the best of the best!"
- Sue Thompson, Associate Director of Transportation and Parking

 Case Study: Turning Complaints into Compliments

"Jeff is always an easy to do business with consultant. He is reliable, reasonable, result oriented, very strategic, and, simply, a joy to work with."
- Gabriela Alvarez, Training and Development Manager

 Case Study: Exceeding Internal Service Standards

Additional Case Studies

 Case Study: Increasing Call Center Sales

 Case Study: Reducing New Hire Training Time

 Case Study: Saving the Valet Contract