Social Media

    

About this blog

Bringing you news, tips, and trends to help you deliver customer service at the next level.

Get the blog via email:

Search
« Why winning awards is good for business | Main | Do your employees know how to WOW? »
Tuesday
May242011

Survey: how quickly should people respond to email?

Chances are pretty good that you send a lot of emails. Please take a moment to complete a short survey to let us know how quickly you expect to receive a response.

 

Update on Monday, May 30. The survey is now closed, but you can view the results on my blog.

 

The final tally will be profiled in my email newsletter, the Monthly TPS Report, which is due out next week. The second question is designed to see if there are different expectations among age groups.

If you don't already receive the Monthly TPS Report, you can sign up to receive the newsletter by clicking here.

Reader Comments

There are no comments for this journal entry. To create a new comment, use the form below.

PostPost a New Comment

Enter your information below to add a new comment.

My response is on my own website »
Author Email (optional):
Author URL (optional):
Post:
 
Some HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>