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Next Level Customer Service Blog

News, tips, and trends to help you reach that next level of customer service.


Entries in business road less traveled (1)

Thursday
Feb192009

The (business) road less traveled

Today was a gorgeous day in San Diego, so I went for a hike at Mission Trails.There must have been 50 to 100 people on the trail up to the top of Cowles Mountain. When I reached the top I kept going along a ridge to nearby Pyles Peak. There wasn't a single person on the trail to Pyles, but I was rewarded with better vistas, more vibrant plant life, and more active wildlife. Hiking alone on this part of the trail, I realized a few things about what sets the best companies and employees apart from the rest of the pack.

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