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Next Level Customer Service Blog

News, tips, and trends to help you reach that next level of customer service.


Entries in California wines (1)

Wednesday
Apr082009

Wineries demonstrate the Three Ways to Wow

My wife, Sally, and I recently toured Napa Valley to visit the California wineries featured in a famous 1976 tasting in Paris. California wines won both the red and white categories, despite the fact that all the judges were French. The theme made for a fun trip, but we also discovered these wineries knew the Three Ways to Wow: build relationships, solve problems, and go the extra mile.

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