Social Media

    

About this blog

Bringing you news, tips, and trends to help you deliver customer service at the next level.

Get the blog via email:

Search

Next Level Customer Service Blog

News, tips, and trends to help you reach that next level of customer service.


Entries in personalized customer service (1)

Monday
Mar162009

Personalized service that sells

Companies are often searching for ways to delight their customers, increase incremental sales, and reduce their inventory of low-volume or one-off items. These goals are typically pursued individually, but there's no reason you can't achieve all three at once. The secret is connecting your customer's personal interests with your unique inventory items. Here are three steps to take to use personal service to increase special sales and deepen customer engagement.

Click to read more ...