Our Customer Service and Employee Performance Solutions

Our focus is generating extraordinary results, not exorbitant fees.

We help clients improve customer service and employee performance.

There is no one-size-fits-all approach here -- we work with you to understand your goals before proposing a solution and then offer a 100% satisfaction guarantee on all our work. More specifically, we work with clients in three core areas of expertise:

• Employee Training
• Leadership Development
• Solving Performance Challenges

Not sure where to start? Check out our Customer Service Solution Center.  Or, try one of our Customer Service or Employee Engagement assessments that offer fast, cost-effective ways to create a clear action plan to get the results you want.

Our clients say:

"Jeff truly cares about his clients. He takes the time to understand the business and designs training that can impact the bottom line."
- Barbara Bartley, Director of Workplace Learning & Performance

"The online training program Toister Performance Solutions created for us has literally saved us thousands of dollars in airfare, training time, and expense."
- Kimberly Haley-Coleman, CEO